Returns and Exchanges

Guaranteed Satisfaction – We want you to be happy and 100 percent pleased with your watch
purchase from watchboxbygovberg.com. We have built our business around referrals from our most
satisfied customers. We stand behind all of the watches we sell and we guarantee your
satisfaction. This is not a commitment we take lightly. All of our pieces are 100 percent
authentic.

Items that were purchased from our inventory and are not special order pieces may be
returned within seven (7) days for a full refund. To receive a refund on non-special order
pieces, you must call us to discuss the situation and receive shipping authorization. If an item
purchased on a credit card is returned for an authorized refund, the refund will be issued in
an amount equal to the original purchase price minus the credit card processing fees that
watchboxbygovberg.com incurrs in the process of charging and refunding the credit card.

The item has to be in its original condition and inclusive of all packaging, documents,
nstruments, links, straps, buckles, tags, protective stickers, boxes, and warranties as shipped by
watchboxbygovberg.com. Items must be returned without blemishes, dings, scratches, or any
indication that the watch has been worn or sized in any manner.